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Monica
Wofford, MBA, CSP offers a fresh perspective for your organization in the
following areas:
-
Strategic Planning
- Goal Setting
- Alignment of
Executive Goals with Tactical Plans
- Implementing
Industry Best Practices
- Training Your
Trainers
- Training
Department Improvements
- Large Scale
Training Design and Implementation
Monica makes best practices contagious in your company culture. She
has the unique ability to relate goals from the Executive Office to those in
the front line and vice versa, gathering data from those in your industry
who are the best. Her communicative style and training background enable her
to also incorporate your customer’s needs within the needs of your business.
“ Monica was engaged to help Connextions develop a comprehensive
leadership training program…she developed 26 modules providing three stages of
training development. Over the course of our 15 month relationship, she
thoughtfully incorporated our culture, mission and values while carefully
considering the audience. As a result, we now have a comprehensive Leadership
University curriculum that includes training on communication skills, stress
management, and influence all built on the foundation of building emotional
intelligence as one progresses through all the modules. Her efforts directly
contributed to a reduction in attrition resulting in annualized savings in
excess of $1.1M!”
M Tripp, Connextions Call Center
The following is a sample of one large scale
training project, including 26 modules of Leadership
Training that formed a three tiered Leadership University.
The following are samples of curriculum designed for a few of our clients.
Whether your organization needs a Leadership
University or merely to uncover what is getting in your way of reaching your
customers, Monica is a Leadership Strategist and
Training Expert. Her ability to engage the team you direct or lead into
the process of strategic planning and implementation, as well as her ability to
share information for multiple personality types makes her a significant, ROI
producing, asset to your organization.
For a bid for your specific
consulting project,
or to discuss your project with Monica directly,
please call our office at
1-866-382-0121.
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